Privacy Policy

1. Introduction

Welcome to Solopilot. This Privacy Policy outlines how Ekko Business Solutions Inc., operating as Solopilot ("we," "us," or "our"), collects, uses, and protects your information when you visit our website (solopilot.com), sign up for our waitlist, or apply for our Solopilot Charter program.

We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy is governed by British Columbia's Personal Information Protection Act (PIPA).

2. The Information We Collect

We collect information in a few different ways, depending on how you interact with us.

a) Information You Provide Voluntarily:

For our Waitlist: We collect your name and email address.

For our Solopilot Charter Application: We collect your name, email address, company website, and your description of your business challenges ("Application Data").

b) Information Collected Automatically (Cookies):

When you visit our website, we use Google Analytics to collect technical information to help us understand visitor traffic and improve our site. This may include your IP address, browser type, device information, and pages visited. This data is aggregated and does not personally identify you. You can opt out of Google Analytics by using their browser add-on.

3. How We Use Your Information

We are committed to the principle of purpose limitation. We only use your data for the specific reason it was collected.

a) For our Waitlist:

If you sign up for our waitlist, we use your name and email address to:

  • Manage the waitlist and secure your spot.
  • Send you updates about the Solopilot platform, including early access opportunities.
  • Send you marketing or promotional materials, only if you have provided your express opt-in consent to receive such communications.

b) For our Solopilot Charter Application:

This is a critical distinction. Your Application Data is considered confidential. We use it for the sole and exclusive purpose of:

  • Evaluating your candidacy for the Solopilot Charter program.
  • Communicating with you about your application status.

Your Application Data will not be used for any other purpose, such as for general marketing or for the research and development of other products, without your express and separate consent.

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected.

Waitlist Information: We will retain your information until our platform officially launches, or until you choose to unsubscribe from our list.

Charter Application Data: If your application is accepted, your information will be governed by our formal client agreement. If your application is not accepted, we will securely delete your Application Data within six (6) months of our decision.

5. Data Security and Storage

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. We use trusted third-party services like Google Workspace and Amazon Web Services (AWS) for data storage and processing.

6. Cross-Border Data Transfer

Our third-party service providers (Google, AWS) may store and process your data on servers located outside of Canada, primarily in the United States. While your information is in another jurisdiction, it may be accessed by the courts, law enforcement, and national security authorities of that jurisdiction.

7. Your Rights

Under PIPA, you have rights regarding your personal information, including:

  • The right to access your personal information.
  • The right to correct any inaccuracies.
  • The right to withdraw consent for the use of your information (subject to legal or contractual restrictions).

To exercise these rights, please contact our Privacy Officer.

8. Children's Privacy

Our services are not intended for or directed at individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time as our business evolves. The "Effective Date" at the top of this policy will indicate the latest revision. We encourage you to review it periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact our designated representative:

Privacy Officer
privacy@solopilot.co